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Privacy Policy

This Privacy Policy is designed to inform you about how Locas Only handles Personally Identifiable Information (PII) in accordance with Australian privacy laws. It is important to read this document thoroughly to understand how your information is collected, used, and protected.

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1. What Personal Information Do We Collect?

When you interact with our website or use our services, we may collect various types of personal information, such as:

  • Name: To personalize your experience and address you appropriately.

  • Email address: To communicate with you and send relevant information.

  • Phone number: To assist with your inquiries or orders.

  • Other details: To enhance your overall experience with our services.

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2. When Do We Collect Information?

We collect information at different points, including:

  • When you fill out forms on our website.

  • During the registration process.

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3. How Do We Use Your Information?

We use the collected information in the following ways:

  • Personalization: To tailor your experience and provide content and products that match your interests.

  • Customer Service: To address your inquiries and provide efficient customer support.

  • Follow-up: To follow up on any correspondence, such as live chat, email, or phone inquiries.

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4. How Do We Protect Your Information?

Your security is a priority, and we implement the following measures:

  • No Vulnerability Scanning for Credit Card Numbers: We do not use vulnerability scanning for credit card information.

  • Regular Malware Scanning: Our systems undergo regular malware scanning.

  • No Request for Sensitive Data: We never ask for sensitive personal or financial information.

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5. Do We Use 'Cookies'?

Yes, we use cookies for the following purposes:

  • User Preferences: To understand and save your preferences for future visits.

  • Service Improvement: To analyze site interaction data and enhance our services.

You can control cookie settings through your browser preferences.

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6. Third-Party Disclosure

We do not sell, trade, or transfer Personally Identifiable Information to external parties unless necessary for:

  • Website Operations: Trusted partners involved in website operations.

  • User Service: Trusted parties assisting in addressing user inquiries or issues.

Non-personally identifiable visitor information may be shared for marketing, advertising, or other purposes.

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7. Third-Party Links

We do not endorse or offer third-party products or services on our website.

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8. Privacy Policy Changes

Any changes to this Privacy Policy will be communicated to you via email.

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9. Do Not Track Signals and Third-Party Behavioral Tracking

We respect Do Not Track signals and prohibit third-party behavioral tracking.

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11. COPPA (Children Online Privacy Protection Act)

We are committed to protecting the privacy of children online, in line with the Children's Online Privacy Protection Act (COPPA). This legislation places parents in control of the personal information collected from children under the age of 13. We do not intentionally target or market our products and services to individuals under the age of 13.

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If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take prompt action to delete such information from our records.

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12. Fair Information Practices

In the unfortunate event of a data breach, we adhere to Fair Information Practices principles. This means that, in the case of a security incident leading to the unauthorized access or disclosure of personal information, we will notify affected users via email within 7 business days. Our commitment to prompt notification is in line with best practices to ensure transparency and accountability.

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13. CAN SPAM Act

We understand the importance of responsible email communication and comply with the regulations set forth by the CAN-SPAM Act. This Act sets the rules for commercial email and aims to protect recipients from unsolicited or misleading messages. Here's how we adhere to the CAN-SPAM Act:

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  • Not Use False or Misleading Subjects or Email Addresses: Our email communication will always have accurate and relevant subject lines and sender information.

  • Identify the Message as an Advertisement: We will ensure that our emails are clearly identified as promotional material.

  • Include the Physical Address of Our Business or Site Headquarters: Our emails will contain the physical address of our business or site headquarters to provide transparency.

  • Monitor Third-Party Email Marketing Services for Compliance: If we use third-party email marketing services, we will monitor them to ensure compliance with CAN-SPAM regulations.

  • Honor Opt-Out/Unsubscribe Requests Quickly: We respect your right to control the emails you receive. To unsubscribe from our communications, use the link provided at the bottom of each email or email us directly at info@locasonly.au. We will promptly remove you from ALL correspondence.

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By adhering to the CAN-SPAM Act, we aim to deliver clear, honest, and respectful communication to our users. If you have any concerns or questions regarding our email practices, please feel free to contact us using the information provided in the "Contacting Us" section.

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14. Contacting Us

For any questions or concerns regarding this privacy policy, please feel free to contact us at info@locasonly.au. You can also follow us on our Locas Only Facebook Page for updates.

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